Celebrating Everyday Joy

This Gratitude Wall features messages submitted by team members, residents, and family members to recognize the individuals who make our communities exceptional. All submissions are reviewed by Sonida’s Marketing team before being shared publicly. Submit your own note of gratitude.

Responsiveness

SHERRY BURNHAM is grateful for

Mariah Moore

Executive Director The Waterford at Levis Commons

She has not been with us long, but in all she does, she puts the residents first. She takes care to listen before reacting as well.

A Team Member Submission
Responsiveness

Amy Jacobsen is grateful for

Robert Tharp

IT Manager Dallas Support Center (DSC)

Robert is always willing to jump in and help, bringing so much patience and kindness to every request; especially the urgent ones that land on his plate. He’s constantly looking for more efficient and scalable ways to solve problems. No matter the issue, he approaches it with calm, steady support that makes everything feel manageable. I’m truly grateful for the way he shows up for all of our teams.

A Team Member Submission
Responsiveness

SHERRY BURNHAM is grateful for

Kris Zielinski

assistant executive director The Waterford at Levis Commons

I would like to say Kris shows all the qualities - not just this. When you need a person that cares, it's her.

A Team Member Submission
Service

Amy Jacobsen is grateful for

Crystal Day

Senior Manager Operational Excellence Dallas Support Center (DSC)

Crystal brings so much experience to the team and is always willing to help whenever you need something. She’s great about talking through ideas and offering thoughtful perspective. Her steady, supportive style makes it really easy to partner with her. I'm always grateful for the insight she brings.

A Team Member Submission
Service

Carrie Drossman is grateful for

Jessica Stewart

Executive Director Summit Corners

Jessica celebrates 6 years with Sonida and completed her first year as ED. You wear multiple hats and will jump in to help with anything your community needs. I am grateful for you and your commitment to your residents, employees, and to me.

A Team Member Submission
Responsiveness

Amy Jacobsen is grateful for

Tyler Underwood

Associate Counsel Dallas Support Center (DSC)

Tyler is always there when you need him, ready to help navigate guardrails while still finding practical paths forward. He’s patient, flexible, and incredibly easy to work with. No matter the curveball, he helps you think it through and keeps things moving in the right direction. Thank you!

A Team Member Submission
Accountability

Amy Jacobsen is grateful for

Jen Allee

VP of Clinical Operations Dallas Support Center (DSC)

Jen leads with clarity and purpose, always looking for ways to strengthen our processes while staying composed and incredible to collaborate with. She follows through, sets a strong standard, and keeps conversations focused on what truly moves us forward. She brings an energy and authenticity that make every interaction both productive and genuinely enjoyable - so grateful for her partnership!

A Team Member Submission
Communication

Amy Jacobsen is grateful for

Cam Elliott

Director of Marketing Dallas Support Center (DSC)

Cam brings such an easy, creative energy to every conversation and is someone you instantly feel comfortable collaborating with. He’s an expert in all things marketing and has a way of explaining ideas that brings clarity and sparks new thinking. He adds calm, perspective, and humor exactly when it’s needed. I’m genuinely grateful for the partnership and the laughter he brings to the workday!

A Team Member Submission
Accountability

Amy Jacobsen is grateful for

Joseph Young

Director of Financial Rep Dallas Support Center (DSC)

Joseph is incredibly sharp and has that rare ability to understand both the data ecosystem and the real-life workflow behind it. He always thinks about what will actually work for our communities and brings thoughtful solutions to the table, all with the perfect amount of wit and sarcasm that keeps the work fun. You can always count on him to dive in, think critically, and push things to be better. A truly brilliant and entertaining collaborator.

A Team Member Submission
Communication

Amy Jacobsen is grateful for

Bari Mutter

Operations Specialist Dallas Support Center (DSC)

I’m so grateful for the way Bari can quickly understand what a community truly needs and bring the CLT together around a clear path forward. She adds clarity in tough moments and creates an environment where everyone feels more confident tackling the next step. Her insights spark meaningful conversations and help shape stronger approaches. And she’s such a supportive trainer, always making sure people feel prepared and encouraged in their roles.

A Team Member Submission
Service

Amy Jacobsen is grateful for

Brittani Egley

Operations Specialist Dallas Support Center (DSC)

Brittani jumps in wherever she’s needed and always with patience, kindness, and a genuine desire to learn. She wants what’s best for every team involved and naturally brings people together to find the right path forward. She never hesitates to offer support, collaborate across functions, or take on something new. Truly a warm, team-first presence who makes the work better for everyone.

A Team Member Submission
Empathy

Amy Jacobsen is grateful for

Dolores Mata

Sr Business Systems Analyst Dallas Support Center (DSC)

Dolores has a way of making even the most complicated topics feel approachable. She’s patient, kind, and always willing to share what she knows. Even in complex situations, she remains steady and supportive. She’s a truly gracious partner and a joy to collaborate with.

A Team Member Submission
Service

Amy Jacobsen is grateful for

Liz Bartels

Sr Director Operational Excellence Dallas Support Center (DSC)

I am so grateful for Liz! She has a remarkable depth of knowledge and is always ready to jump in, share knowledge, and support others in moving work forward. She makes people feel equipped, informed, and cared for no matter how busy she is. An incredible resource and teammate who consistently goes above and beyond.

A Team Member Submission
Empathy

Amy Jacobsen is grateful for

Tabitha Obenour

SVP Chief Clinical Officer Dallas Support Center (DSC)

Tabitha reflects profound empathy in the way she mentors, guides, and supports the team. She creates a cross-functional environment where people feel aligned, empowered, and able to move quickly and effectively. She’s willing to step into any role, always with positivity, grace, and a deep care for people’s success. An exceptional leader who brings out the best in everyone around her!

A Team Member Submission
Communication

Ricki Elston is grateful for

Heather Mason

Business Office Director Riverbend

Thank you, Heather, for creating open communication and offering such genuine support in everything you do. Your presence brings so much positivity to our team.

A Team Member Submission
Accountability

Ricki Elston is grateful for

Jammie Heredia

Magnolia Trails Director Riverbend

Appreciating our Memory Care Director for her kindness, strength, and unwavering commitment. You make Magnolia Trails a better place with the joy and heart you bring each day.

A Team Member Submission
Communication

Dani Hoskin is grateful for

Laura Smits

Senior Business Director Brookview Meadows

Laura is always happy to help and is very knowledgeable about the ins and outs of ops. I am so grateful to have her help in making our community run smooth and efficient. She never makes us feel dumb and always makes time for us. Thank you, Laura, for being you!

A Team Member Submission
Accountability

Annie Adams is grateful for

Melanie Hausfeld

Wellness Director The Wellington at North Bend Crossing - Hilltop

I want to recognize our Wellness Director, Melanie Hausfeld, for her unwavering dedication and the countless long hours she puts in day after day. Melanie shows up for her staff and our residents with a level of commitment that goes far beyond expectation. Her presence is steady, her leadership is strong, and her heart is truly enormous. She leads with compassion, supports her team without hesitation, and ensures our residents receive the very best care. We are deeply grateful for all she gives - every single day.

A Team Member Submission