Responsiveness
Kelly Torres is grateful for
Monica Vigil & Jeanne Brown
Monica Vigil and Jeanne Brown – so very grateful for having the best "phone a friend" when I need help with Medicaid. The Best!!!!
A Team Member Submission
Celebrating Everyday Joy
This Gratitude Wall features messages submitted by team members, residents, and family members to recognize the individuals who make our communities exceptional. All submissions are reviewed by Sonida’s Marketing team before being shared publicly. Submit your own note of gratitude.
Service
Amy Crosslin is grateful for
Katie DeLaughter
I am grateful for Katie, her organizational skills, drive for excellence and service. Katie demonstrates leadership in the Talent space and continually provides exceptional service in all she does. I appreciate Katie's knowledge, leadership skills, and thoughtful approach to serving our communities and DSC.
A Team Member Submission Service
Kelly Pfeifer is grateful for
Jennifer Bishop
So grateful for Jennifer's leadership and her strong and consistent communication. She motivates with vision, supports with kindness and creates an environment where her team feels valued and empowered. Her dedication inspires us to grow and succeed together.
A Team Member Submission Responsiveness
Kari Wilson is grateful for
Kari Wilson
I am incredibly grateful for Lesley Daley, Jodie Matheny and Kathy Kolar of our TA Team! This team is incredibly dedicated to assisting families with great solutions across 53 of our communities. Their abilities to partner with each community with great communication and successful actions is impactful. Thank you all for your dedication to Sonida!
A Team Member Submission Service
Kelly Pfeifer is grateful for
Dawn Mount
Dawn's leadership is rooted in incredible knowledge, kindness and unwavering support. She inspires us daily with her critical thinking, vision, and dedication to helping everyone succeed. Her example sets the tone for excellence across the company.
A Team Member Submission Service
Hira Balal is grateful for
Accounts Receivable
I just wanted to take a moment to say how truly grateful I am to be part of this AR team. Starting as a contractor and then transitioning into a full-time role has been such a blessing. I appreciate every step of the journey. Even though we all work from home, every day feels like I’m working alongside a real family. You all supported me through so much especially during my pregnancy and all the way through giving birth to my twins, and I will never forget that kindness. The teamwork, encouragement, and willingness to help, whether we’re online or out of office, means so much. And of course, the fun GIFs and memes shared throughout the day always make work better. I’m genuinely thankful for each one of you and for the opportunity to work with such an amazing group and with Sonida Senior Living.
A Team Member Submission Accountability
Mellissa Carpenter is grateful for
Keisha Dube
Keisha moved into an Executive Director role at Southport last year and was serving as both ED and WD for the majority of that time. Keisha has steadily worked to build a great team and to bring the team together to move the Wellington at Southport forward. She has reduced turnover at the community dramatically, which shows her commitment to creating a strong team that provides excellent care. Keisha is always willing to listen and try new things to move her community to the next level. I am enjoying seeing all of the new, very positive reviews about Southport coming out!
A Team Member Submission Service
Mellissa Carpenter is grateful for
Angie Sortore
Angie has served as Executive Director at Country Charm for almost 2 years. During that time, she has created a positive work environment for her team and a caring and compassionate place to live for her residents. Angie can always be counted on to handle any situation. Her team’s care metrics are among the highest in the company, which shows the high level of care her team provides to the residents. Angie is willing to be there for her team and her residents at any time and shows a high level of commitment day in and day out.
A Team Member Submission Service
Mellissa Carpenter is grateful for
Kristin Johnson
Kristin serves as both Executive Director and Sales Director at Keystone Woods and does an outstanding job at both. She is a compassionate and empathetic leader who balances multiple roles with grace and ease. Kristin has created and maintained a positive and fun environment for the residents and team members at Keystone Woods.
A Team Member Submission Accountability
Mellissa Carpenter is grateful for
Lori Lahman
Lori is a consistent and steady leader. Due to Lori's leadership, Wynnfield Crossing is considered the top community in her area. She ensures her residents are living their best lives by listening to their needs and encouraging follow-through from her team. Lori always keeps the well-being of her team as a top priority and creates a great working environment.
A Team Member Submission Service
Mellissa Carpenter is grateful for
Renee Kreienbrink
I love Renee's joyful attitude and her spirit of happiness. Renee is always thinking of others and celebrating her team in every way she can. She is always striving to provide the best possible experience for her residents and her team.
A Team Member Submission Service
Mellissa Carpenter is grateful for
Kerri Torres
Kerri has had a challenging year at Aspen Grove and has overcome so much. No matter what she has faced, she has done it with grace and has continued to work to build a strong team at Aspen Grove. Kerri is always willing to listen, to try new things, and to move outside her comfort zone in building her community up. I'm excited to see what is to come in 2026 – I know it is going to be great!
A Team Member Submission Accountability
Mellissa Carpenter is grateful for
Maggie Quinn
Maggie loves her community and her residents, and it shows in everything she does. I've never met an Executive Director who knows her residents better than Maggie does. She ensures they feel special and cared for every day through her words and her actions. Maggie and her team can always be counted on!
A Team Member Submission Accountability
Mellissa Carpenter is grateful for
Kelly McCue-Hansen
Kelly was promoted to Executive Director at Rose Arbor in June - right in the beginning of correcting a 60-tag survey. She took the lead at Rose Arbor during the most challenging situation I've ever seen in assisted living and has been amazing since day 1. She has been instrumental in turning the community around, eliminating all agency staffing, clearing all 60 tags, and building a strong, caring team. I appreciate all Kelly has done over the past 6 months to rebuild a great community.
A Team Member Submission Service
Mellissa Carpenter is grateful for
Rachael Hassinger
Rachael started 2025 serving in a BD/SD role and immediately made an impact on the census at White Bear. Five months later, Rachael was promoted to an ED/SD role and continued to show impressive census growth along with top-notch leadership for the community. I appreciate Rachael's hard work and dedication to the White Bear team and to Sonida. Here's to an even better 2026!
A Team Member Submission Service
Jeanne Brown is grateful for
Monica Vigil
I am grateful to work with such a kind, funny, knowledgeable, and caring person. Monica’s work ethic is beyond compare. She is self-motivated. No matter her workload, she is always willing to help anyone. She is patient and pleasant as she shares her expertise with people in the communities and people in various departments at the support center.
A Team Member Submission Responsiveness
Amanda Harris is grateful for
Regina Burnett
Regina is amazing. She is one of those staff members you would duplicate a MILLION TIMES if possible. She doesn't believe in "that's not my job" (thankfully) and will jump in without hesitation. She is PT but always helps cover shifts when others are out on PTO or just when needed. The residents love her as do the staff. She has extreme patience, dedication and top-notch customer service. Thank you, Regina, for all you do for us. It doesn't go unnoticed or unappreciated.
A Team Member Submission Service
Amanda Harris is grateful for
Jennifer Burnett
Thank you, Jennifer, for what you bring to the team. You are always willing to help no matter what department. You lead by example and make people feel comfortable. You and your team work hard to keep our buildings (2 separate buildings - AL/MC and IL - 3 stories) smelling good, clean and organized. You have an infectious smile, a warm heart and unwavering love for our residents.
A Team Member Submission