The Waterford at Fairfield – Senior Living in Fairfield, OH

What Our Residents & Families Say

 
 
 
 
  
 
 
 The Waterford at Fairfield
  
 85 Google reviews 
 
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 Posted on Google  
 
 
 Steve Billingsley 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The real strength of this community are the people that work the front desk. Although they have a variety of responsibilities, they truly care about the residents more than anything else. More than once I had called the facility because I couldn't get an answer from my mom in her room, and hung up without leaving a message. Minutes later my phone would ring, and either Jacob (great guy!) or Terry (extraordinary!) would be calling to say that they have a missed call from my number. I had even called to ask Terry if she could locate my mom for me, and she would physically get up and go find her in the great room or dining room. Ada that works the desk on the weekend always greets you with a pleasant smile. I cannot say enough good things about this staff. They really are the face of the place!
I recently moved my mom out and to a complex 6 minutes from my home. Overall her experience was better than most, as she was elected to represent the current and prospective residents as the Resident Ambassador for the facility. She will be missed there, but I know she will miss Terry the most.
Thanks to everyone at The Waterford at Fairfield for making my mom feel at home.
  
 
 
 
 
 
 Posted on Google  
 
 
 Sharon Shreve 
 
10 July 2026
 
 
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A beautiful living space. Affordable
  
 
 
 
 
 
 Posted on Google  
 
 
 Stewart Smith 
 
11 April 2026
 
 
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Whaterford has the best food that I’ve ever had an independent living center and the people are super friendly
  
 
 
 
 
 
 Posted on Google  
 
 
 Heather Ranford 
 
31 January 2026
 
 
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I loved the tour. The facility is beautiful, and the staff and residents were friendly. Julie and Jennifer were wonderful hosts. They gave me lots of information to share with my mom who is preparing to move to Cincinnati. The location is great.
  
 
 
 
 
 
 Posted on Google  
 
 
 Audrienne Frederick 
 
28 September 2025
 
 
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Mike, the head of maintenance is without a doubt one of the most dedicated and most informed about all issues.  He is always available if there is a problem.  I feel very blessed to have him in his position.
  
 
 
 
 
 
 Posted on Google  
 
 
 Andrew 
 
14 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
My mother was a resident of the Waterford and she absolutely loved everything about it. From the friendly staff to the amazing residents, great activities, excellent food and vibrant atmosphere, the Waterford provides an unmatched place to call home. However, the true value of this amazing place was not known to me until I unfortunately lost my mother. Traveling back from out of town to settle her affairs was difficult and I do not have a large family support system in the city anymore. The staff at the Waterford allowed me to stay on site in an apartment free of charge that was pre-furbished and even had drinks and snacks waiting for me. They gave me free meals and helped me wherever they could taking out trash or carrying pieces of furniture. The kindness that I was shown is not something I will forget for the rest of my life. I literally don't know what I would have done without them in what was already such a tough time for me. This is a place of love, family, and care unlike anything you've seen before. Thank you again for all you did for me and how much you made my mom's life so wonderful!
  
 
 
 
 
 
 Posted on Google  
 
 
 James Mckeown 
 
21 May 2025
 
 
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Highly recommend for independent senior living.
  
 
 
 
 
 
 Posted on Google  
 
 
 Sylke C 
 
28 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
One word repeatedly came to mind when I toured this community: Family. The staff and residents are so familiar with each other and work together well. The Executive Director leads with honesty and respect. Waterford at Fairfield is a beautiful place.
  
 
 
 
 
 
 Posted on Google  
 
 
 Ida 
 
22 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
The Waterford at Fairfield was the FIRST choice for my mother back in 2016. It met all of her needs, and it was everything we were looking for and the only reason we did not choose this community in 2016 was because my mother was still driving, and the area was not familiar to her.

Now needing to find a new Independent Living community due to the sudden increase in her rent and a decrease in amenities and care at her current retirement community, we are thinking it’s time for her to move.

From the moment I arrived at Waterford back in 2016, I knew I had found something special and on our recent visit this past November 2024 I felt the same. This isn't just a place to live – it's a vibrant community that truly understands the art of living in one's golden years.

The facility itself is immaculately maintained. The apartments are clean and fresh . The main lobby is inviting. The colors are fresh and light. The building is modern yet welcoming, with thoughtful design that prioritizes both accessibility and appeal.

Every team member we met on our November 2024 visit was open and kind. The administrative personnel showed genuine warmth and respect and concern and wanted to help. I believe they want to create a sense of family for their residents. The activities program had something for everyone, regardless of interests or mobility levels. Dining is another highlight. The menu changes regularly, providing variety and allowing residents to enjoy restaurant-quality dining without leaving the community.

Sadly the location is still an hurdle for us since it’s not close to any of her family or established care providers.
  
 
 
 
 
 
 Posted on Google  
 
 
 Dana Cloud 
 
25 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Moving Mom in this weekend!