The Waterford at Thousand Oaks – Senior Living in San Antonio, TX

What Our Residents & Families Say

 
 
 
 
  
 
 
 The Waterford at Thousand Oaks
  
 176 Google reviews 
 
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 Posted on Google  
 
 
 Maribel Flores 
 
4 November 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Excelente facilidades. Muy impresionada con la propiedad está en óptimas condiciones. Servicio A+.
  
 
 
 
 
 
 Posted on Google  
 
 
 Karolina Gluza 
 
3 November 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff is always friendly and welcoming, the location is perfect, and I love the open floor plans. It makes the entire space feel inviting!
  
 
 
 
 
 
 Posted on Google  
 
 
 Jessica Lozano 
 
23 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I was invited to a happy hour here by a staff member, and I was very surprised … I don’t know what I was expecting but I will say it was a lot more lively than I thought, it was very obvious everyone was having fun. Family, staff, and of course residents. It truly made my week!
  
 
 
 
 
 
 Posted on Google  
 
 
 Maria T Ferreira 
 
22 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently visited Waterford at Thousand Oaks while looking into options for my mother-in-law. The community was clean and welcoming, and the residents were enjoying a game of bingo when I arrived.What stood out most happened during my meeting. We heard a loud noise, and both the manager and the team member I was meeting with got up right away to check on their residents. Their first instinct was to make sure everyone was okay. That told me more than any tour could. This team truly cares about the people who live there.They treat you like a person, not a number. They listen, answer your questions, and do their best to help in any way they can. When a community puts your loved one first, you know you've found the right home.If you're exploring senior living for yourself or a family member, I highly recommend reaching out to Dennise or Deyra. They make the move simple and will guide you Every step of the way.
  
 
 
 
 
 
 Posted on Google  
 
 
 Julia Nava 
 
1 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I was 💯 satisfied with my tour. All my concerns were answered. Thank you Ms Flores for understanding all my concerns & questions.
  
 
 
 
 
 
 Posted on Google  
 
 
 Marte Flores 
 
16 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The events organized by the staff every month are incredibly engaging and fun. The residents were having such a good time.
  
 
 
 
 
 
 Posted on Google  
 
 
 Aaron Flores 
 
15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
It's a nice welcoming environment everytime i go visit my mom! From what my mom and residents tell me, staff seem to really put in their best effort taking care of their residents. Even have community events/holidays that they all do together as one big family.
Puts me at ease to find a place where the residents are actually seen and taken care of as they should be.
  
 
 
 
 
 
 Posted on Google  
 
 
 Cristina Ballesteros 
 
14 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently visited a family friend and left very impressed by how much care they put into making the residents feel comfortable. The staff was very friendly and helpful, the overall atmosphere seems great and I appreciate the sense of community that they’ve created.
  
 
 
 
 
 
 Posted on Google  
 
 
 Patricia Menard 
 
9 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The representative was very helpful and answered any questions I had. We also visited two of the units so I can get a Pfeil for the floor space and pricing. She also gave me a packet with other information for me. It’s very clean and well kept facility.
  
 
 
 
 
 
 Posted on Google  
 
 
 Belinda Alvarado 
 
29 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I visited the Waterford at Thousand Oaks and was greeted by a friendly lady named Cindy.  She gave me a great tour of the facility & everyone that I saw seemed very happy- which is always a good sign. I was looking for a place for my friend to live at and this place impressed me. ….it is very nicely decorated - (nice “Military wall “ ) …  Cindy is the activities planner & has wonderful & fun activities for the residents…. They have a  happy hour with a DJ that plays great music & many of the residents get up & dance — this is a fun place that I would enjoy living at myself.  Thanks for all your hard work Cindy — you help make the Waterford an awesome place to live .