Enhancing family connections in memory care: A core mission at Magnolia Trails

Families are a key—and often overlooked—part of the resident experience in memory care centers. In our Magnolia Trails communities, we make it a priority to provide ongoing collaboration, education and communication regarding your loved one’s care. 

This is such an important key in memory care that we made it one of our 5 pillars of care that makes our program unique.

Navigating dementia together: Education and support for families

Dementia brings many challenges not only for the patient, but for the family. There is a considerable amount of grief that caregivers face on a day-to-day basis. The sure way to combat this loss is to provide education and assistance through the journey.

In many senior living communities, the only time a family hears from the team is when something terrible, like a fall, has happened to their loved one. We take a different approach. From pre-move-in to real-time photo and video shares via Facebook, our team keeps you connected with your loved one.

As one family member says, “The team provides peace of mind for me and my family that our loved one is being well cared for.”

Personalized memory care: Celebrating each resident’s life story

Magnolia Trails Directors are part of the move-in process, gathering information and getting to know the resident and family members before the resident moves into the community. Each resident has a Shadowbox outside their door with pictures of the resident in their teens, 20s or 30s. Knowing and displaying our residents’ histories encourages conversations among residents, loved ones and team members.

Empowering families with resources and engagement

Asian elderly woman virtual happy hour meeting and talking online together with her daughter in video conference with tablet for a online meeting in video call for social distancing.

Magnolia Trails provides ongoing resources to our families, including tool kits and guides to help better understand dementia and the care that is needed. We also share our programming calendars and monthly newsletter. Knowing about upcoming events ensures families can plan visits and join their loved one during meals, special events and activities.

Our directors provide continuous contact with families via face-to-face, phone, text and email. And our team regularly posts on Facebook to help keep our families feeling connected.

We believe our consistent communication with families makes a difference in your and your loved one’s dementia journey.

 Learn more about Magnolia Trails

Discover the full spectrum of our Magnolia Trails program and its foundational pillars by exploring related content. Join us in our journey towards setting a new standard in memory care.

To learn more about Sonida Senior Living communities and our memory care services, contact us to schedule a tour or request information. You can also search for a community near you.

Discover other ways our program supports memory care residents and their families.